Customer Service and Sales Coordinator

Full-time position

Spark IL is a social digital peer-to-peer lending platform that enables Israelis and Jews around the world to provide 0% interest loans to small businesses in Israel’s social and geographic periphery. Through the platform, lenders can connect personally with the entrepreneurs they support and see the real impact of their loan.

We are a non-profit public benefit organization (NGO) driven by a strong social mission.
We’re looking for passionate team players who care deeply about making a difference and want to be part of a growing social startup, working alongside a team of dedicated professionals motivated by doing good.

הגשת מועמדות

תיאור התפקיד:

Spark IL is seeking a highly organized and execution-driven Marketing Operations Coordinator to support the day-to-day implementation of our marketing, community, and engagement activities, reporting directly to the Marketing Director.

This is a hands-on operational role focused on ensuring that campaigns, projects, and community initiatives are executed smoothly and consistently.

The role includes:

Managing ongoing communication with lenders and small business owners
Operating email flows and follow-ups
Handling inbound inquiries
Ensuring timely completion of forms and processes
Support lender–borrower activities
Assist with virtual events and delegations
Maintain accurate workflows in Monday in collaboration with internal teams
Supporting the operational management of Spark IL’s business community, including WhatsApp groups, business initiatives, and marketplace-related activities

דרישות התפקיד:

Native-level Hebrew and English
1–3 years of relevant experience in a marketing operations, marketing coordination, community management, or project coordination role
Experience in a mission-driven organization, NGO, startup, or fast-paced environment is a strong advantage
Hands-on experience executing marketing tasks including managing communications, follow-ups, workflows, and coordination across teams and stakeholders
High level of accuracy, organization, and attention to detail
Strong service-oriented mindset
Excellent written and verbal communication skills in English and Hebrew
Experience with Monday.com CRM is a strong advantage
Ability to manage multiple processes simultaneously and follow through

אנחנו מחפשים אנשים עם:

Comfortable working independently while reporting to the Marketing Director
Strong sense of responsibility and ownership over tasks
Experience working with communities (WhatsApp groups, mailing lists, CRM)
Background in email marketing, operations, or customer support

רק פניות מתאימות תענינה.

המשרה מיועדת לנשים ולגברים כאחד.

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